Name: Reliable Cargo
Address: Paknajol Marg 16, Thamel, Kathmandu, NP
Telephone: +977-01-5971231

Question 1

How can I track my shipment?

Accepted Answer

All international cargo shipments come with a tracking number. You can monitor your shipment in real-time through our tracking portal at reliablecargo.com.np/track or through our mobile app. Simply enter your tracking number to get the latest status updates.

Question 2

What services does Reliable Cargo offer?

Accepted Answer

We offer a comprehensive range of logistics services including air transport, ocean transport, road transport, train transport, home delivery, packaging, door-to-door cargo, warehousing, custom clearing, pickup and drop, documentation, cargo and courier, and project cargo services.

Question 3

How long does international shipping take?

Accepted Answer

Transit times vary depending on the destination and shipping method. Air freight typically takes 3-7 business days, while ocean freight can take 20-40 days. Road and train transport times depend on the specific route. Contact our team for a detailed transit time estimate for your shipment.

Question 4

What documents are required for international shipping?

Accepted Answer

Required documents typically include a commercial invoice, packing list, bill of lading or air waybill, and certificate of origin. Additional permits may be required for specific goods. Our documentation team can guide you through all requirements.

Question 5

Do you offer customs clearance services?

Accepted Answer

Yes, we provide professional customs clearance services for both imports and exports. Our experienced customs brokers handle all documentation, duty calculations, and communications with customs authorities to ensure smooth clearance.

Question 6

What is door-to-door cargo service?

Accepted Answer

Our door-to-door cargo service handles your shipment from pickup at your location to delivery at the final destination. This includes packaging, documentation, customs clearance at both ends, and final delivery. You have a single point of contact throughout the process.

Question 7

How can I get a shipping quote?

Accepted Answer

You can request a free quote by filling out the quote form on our website, calling us at +977-01-5971231, or emailing us at reliablecargopvt.ltd@gmail.com. Our team will provide competitive rates based on your specific requirements.

Question 8

What is your refund policy?

Accepted Answer

Our refund policy guarantees fair treatment for unforeseen circumstances. We recommend reviewing our terms and conditions for detailed information on our refund policy, pricing structure, and service commitments.

FAQs

Curious? We've Got You Covered